Feedback Management

Top  Previous  Next

The feedback rating system allows the winning bidder and seller to rate each other on how well the seller represented and delivered his/her product, and the timeliness of the buyer's payment. At the conclusion of the auction, the winning bidder and seller can log in to their personal admin page, and provide feedback on the transaction, by rating the transaction as either:

fdbk_arw_pos

1 point for positive

fdbk_arw_neut

0 points for neutral

fdbk_arw_neg

-1 point for negative

Points are automatically totalled and a star icon will appear next to the seller's username indicating their status as a user of the site. A different color star will appear each time the seller passes to a different feedback rating level as indicated by the following chart:

star_black2

negative points

star_gray2

no points

star_ltblue2

1 to 49 points

star_purple2

50 to 99 points

star_green2

100 to 249 points

star_blue2

250 to 499 points

star_orange2

500 to 999 points

star_red2

1,000 to 2,499 points

star_green2_glow

2,500 to 4,999 points

star_blue2_glow

5,000 to 7,499 points

star_orange2_glow

7,500 to 9,999 points

star_red2_glow

10,000 points and higher

In addition to leaving a feedback rating, the winning bidder and seller can also leave a comment regarding the transaction. All comments are viewable by all site users.
 
The feedback rating is intended to help future buyers and sellers feel confident in conducting business with a particular user.